Terms of service

TERMS OF USE

 

Posted as of [12th Aug 2025]

Last updated as of [12th Aug 2025]

 

Welcome to RVBazaar’s Terms of Use

 

We, RVBazaar, are an online marketplace operated by M/s. Infinno Solution LLP, a Limited Liability Partnership with its principal place of business at "Sri Danivasa", 234/4, Ground Floor, 9th Cross, Bapuji Layout, Chandra Layout, Bangalore 560040, India (hereinafter referred to as “Company”) and is operating its business under the brand name “RVBazaar” (hereinafter referred to as “Brand Name”). This Terms of Use (hereinafter referred to as “Terms of Use”) is our commitment towards your trust and we intend to serve as an e-commerce marketplace that connects third-party sellers with buyers facilitating with listing, sale, and rental of Physical Goods (Recreational Vehicles – RVs, Camping Grounds and Equipments) and related Services (travel and tourism) for the purpose of Camping, rather than a traditional e-commerce business that owns the products it sells. The platform acts solely as a facilitator and does not hold any inventory of RVs, camping equipment, or other listed items. This Terms of Use lays down all the terms and conditions surrounding the usage of our Website for you and the Company.

 

Platform herein and in all associated policies refer to www.rvbazaar.in

 

Upon usage, registration, or even browsing through our Website creates a contractual relationship between you and us through this Terms of Use and other relevant policies associated with our Website, for all contractual, legal, and compliance purposes. This Terms of Use is considered as a legally binding agreement and is also considered as an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions about electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

1.      Definition and Interpretation

1.1.   Definition

1.1.1.      Applicable Laws - shall mean and refer to all the laws, rules, ordinances, by-laws, etc., and amendments thereafter, applicable in the jurisdiction where the platform is accessed or where a transaction takes place. This includes, but is not limited to, the laws of the territory of India, the United States of America, and the European Union, as they pertain to e-commerce, consumer protection, and data privacy.

1.1.2.      Content – shall mean and refer to all the text, advertisement, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, and artwork.

1.1.3.      Third Parties – shall mean and refer to all the legal entities either individual or entity linked on the Website apart from the Users and the creator of this Website.

1.1.4.      Service – shall mean and refer to all the intermediary services provided by the Website to the User.

 

 

1.2.   Interpretation

1.2.1.      Company – For the purposes of this Terms of Use, wherever the context so requires, “We”, “Our”, and “Us” shall mean and refer to the Company and its owned Website.

1.2.2.      Platform – For the purposes of this Terms of Use, the Website shall be referred to as the Platform, unless specified otherwise in this Terms of Use. 

1.2.3.      User - For the purposes of this Terms of Use, wherever the context so requires, “You”, “Your”, “Yourself”, “User”, and “Customer” shall mean and refer to natural and legal individuals who shall be users of this Website provided by Us and who is competent to enter into binding contracts, as per law.

1.2.4.      The headings of each section in these Terms of Use are only for the purpose of organizing the various provisions under these Terms of Use in an orderly manner and shall not be used by you to interpret the provisions contained herein in a manner as may apply to you. Further, it is specifically agreed by you that the headings shall not have legal or contractual value on your usage of the Website.

1.2.5.      The Parties shall refer to and mean the Company, the User, and any Third-Party service providers, sellers, or partners operating on the Platform together, for the purpose of interpreting the terms of this Terms of Use.

1.2.6.      The use of this Website is solely governed by these Terms of Use, Privacy Policy, and any other relevant policies as updated on the Website and any modifications or amendments made thereto by us from time to time, at our sole discretion. By continuing to access and use this Website, you agree to comply with and be bound by the following Terms of Use, Privacy Policy, and any other applicable policies. You further acknowledge that these obligations, particularly those relating to confidentiality, non-disclosure of transactions, and commission payments, shall survive the termination or cessation of your use of the Website for a "cooling period" of 90 days, or as otherwise specified in our policies. During this period, you remain legally bound to these terms concerning any and all transactions and connections made through the platform prior to termination.

1.2.7.      You expressly agree and acknowledge that these Terms of Use and Privacy Policy are co-terminus in nature. The termination of a User's account and access to the Platform shall be considered to have occurred upon the earliest of the following events:

a.       The User voluntarily closes their account through the designated process on the Platform.

b.      The Company unilaterally terminates the User's access and/or account for a breach of these Terms of Use, unlawful activity, or any other reason specified in the Termination section of this document.

c.       The User's account is suspended or terminated due to legal or regulatory requirements.

 

    Upon the occurrence of any of these events, these Terms of Use and the Privacy Policy will be considered terminated, subject to any surviving obligations, such as the 90-day cooling period for non-disclosure of transactions and payment of commissions as outlined elsewhere in this agreement.

 

1.2.8.      You unequivocally agree that these Terms of Use, Privacy Policy, and any other applicable policies, constitute a legally binding agreement between us and that you shall be subject to the rules, guidelines, policies, terms, and conditions applicable to your use of the Platform, and that the same shall be deemed to be incorporated into these Terms of Use and shall be treated as part and parcel of the same. You acknowledge and agree that no signature or express act is required to make these Terms of Use and the Privacy Policy binding on you and that your act of visiting/browsing any part of the Website constitutes your full and final acceptance of these Terms of Use, Privacy Policy, and any other applicable policies.

1.2.9.      We reserve the sole and exclusive right to amend or modify these Terms of Use without any prior permission or intimation to you, and you expressly agree that any such amendments or modifications shall come into effect immediately. If you do not adhere to the changes, you must stop using the Website at once. Your continued use of the Website will signify your acceptance of the changed Terms of Use.

 

2.      Platform Overview

         RVBazaar.in is an online marketplace operated by M/s. Infinno Solution LLP, designed to be a comprehensive digital hub for the Recreational Vehicle (RV) industry. The platform facilitates a wide range of activities related to RVs, extending beyond simple e-commerce to encompass elements of a marketplace and potentially SaaS (Software as a Service) functionalities.

Core Purpose and Functionality: At its heart, the platform serves as a digital intermediary, connecting individuals and businesses interested in buying, selling, or renting Recreational Vehicles (RVs) and related products and services. This includes various types of RVs such as motorhomes, campervans, travel trailers, and caravans, as well as camping equipment, accessories, and parts. Beyond just physical goods, the platform also facilitates the listing of camping grounds and related services. The platform also may facilitate third-party tie-ups with service providers, including but not limited to insurance companies, to provide a holistic approach to the RV lifestyle and business.

Target Audience: The platform caters to a diverse user base, encompassing both:

  1. Business-to-Consumer (B2C) Users: End customers who are looking to rent or purchase RVs and rent camping grounds for personal use, often for travel and leisure.
  2. Business-to-Business (B2B) Users: Sellers, distributors, and manufacturers of RVs, camping equipment, accessories, and parts. This also includes service providers in the camping grounds and related services, travel and tourism sector, as well as third-party partners like insurance providers who utilize the platform to list and manage their offerings.

The platform's target audience and operational scope are global. While it can be accessed by users under the age of 18, it requires parental or guardian involvement for account creation and usage for minors. By using this website, you agree that its legal standing, including these Terms and Conditions, is governed by the laws of the jurisdiction where the user accesses the platform or where a transaction takes place.

Listing and Mapping of Products and Services:

As a marketplace facilitator, the Platform provides a service for connecting buyers with sellers. Users agree to the following conditions regarding the listing of products and services:

  1. Buyer-to-Seller Mapping: The Platform will use information provided by you to display and recommend your listings to potential buyers. By listing a product or service, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, and distribute your listing content for the purpose of promoting your items to buyers on the Platform.
  2. Seller-to-Seller Mapping: Users are prohibited from creating duplicate listings for the same item. If a product or service already exists on the Platform, sellers must not create a new, separate listing. Instead, they must add their offering to the existing, original listing. This process, referred to as "mapping," is intended to maintain a single, high-quality product page for buyers. However, you are strictly prohibited from mapping your product to an existing listing if your product is not identical to the original listing in every detail, including brand, model, condition, and quality. Misrepresenting your product by mapping it to a different item is a violation of these Terms and may result in the suspension or termination of your account.

 

  1. Brand and Intellectual Property: Users must have the legal right and authority to sell and list any product or service under a particular brand. Mapping a product to a listing of a brand you do not have permission to sell is a violation of these Terms and may result in legal action from the brand owner and the immediate removal of your listings and account termination.

 

Platform Accessibility: The Service is accessible through both its dedicated website (www.rvbazaar.in) and any associated mobile applications, ensuring a broad reach and convenient access for users across different devices.

Our email contact is support@rvbazaar.in  

Key Features and Processes:

  1. User Registration & Profiles: Users can create accounts using their mobile number/email or by linking social media accounts. The registration process collects comprehensive details, including personal information, contact details, payment information, profile pictures, and for specific transactions (like rentals), driver's license numbers. Business users are required to provide company details, including GST numbers (for India).
  2. Listing and Discovery: Sellers/Listers can showcase their RVs, parts, accessories, camping grounds and equipments for sale or rent, along with related services. The platform serves as the central point for users to discover these listings, as well as third-party services like insurance tie-ups.
  3. Transaction Management:
    1. Payment Gateway Integration: The platform is securely linked to a payment gateway, enabling online transactions for both one-time purchases and recurring subscriptions (e.g., for long-term rentals or specific services).
    2. Flexible Transaction Types: It accommodates both outright purchases and rental arrangements, with specific provisions for recurring billing where applicable.
  4. Returns and Refunds:
    1. Policies for returns and cancellations are primarily seller-dependent, particularly for RV rentals, camping equipment, accessories, and parts. This also extends to third-party services, such as insurance, where policies are governed by the respective third-party provider's terms. The platform’s role is to facilitate the communication and display of these policies but is not responsible for their execution or enforcement.
    2. Specific notice periods for subscription cancellations and conditions for refunds (e.g., no refund post booking date/cancellation end date) are crucial aspects. Refund eligibility generally applies to rental cancellations and product returns based on seller policies.
  5. User Interaction & Content: We reserve the right, in our sole discretion, to unilaterally terminate your account and access to the Platform at any time, without notice or cause, for any reason including, but not limited to:

a.       A breach of these Terms of Use or any other policy.

b.      Any unlawful activities, including but not limited to cybercrimes, fraud, or misuse of user information.

c.       Any activities involving the usage of vehicles, camping equipment, or grounds that violate local laws or seller-specific norms.

d.      The closing of your registered account.

Upon termination, all of your rights and privileges under these Terms of Use shall cease. You are still bound by any clauses that, by their nature, would survive termination, including the cooling period, non-disclosure obligations, and the payment of any outstanding commissions. We also reserve the right to limit, deny, or create different access levels to the Website and its features for different Users, or to change any features or introduce new ones without prior notice.

  1. Communication & Analytics: The platform supports direct communication with users, provides notifications regarding changes in terms (via email and social media), and utilizes analytics to understand user behaviour and improve the service.
  2. Third-Party Integration: The platform includes links to third-party sites, implying potential partnerships or integration with external services relevant to RVs or camping requirements, or travel etc.
  3. Cyber Security Compliance: The Platform is integrated with a third-party payment gateway to facilitate secure online transactions. While we take reasonable measures to ensure the security of our platform and its connection to the payment gateway, we do not control the payment gateway itself. You acknowledge and agree that your use of the payment gateway is subject to its own terms and conditions and that the Company is not liable for any security breaches, data theft, or other cyber-related incidents that may occur on the payment gateway's systems. You are solely responsible for ensuring the security of your own devices and for protecting your account information. You agree to indemnify the Company from any claims, losses, or damages arising from your use of the payment gateway or any related cybersecurity issues.

 

3.      Services on the Platform:

    The platform operates as an innovative online marketplace, designed to connect a diverse community of enthusiasts, owners, sellers, and service providers for recreational vehicles (RVs), camping equipment, accessories, and parts. Our primary service is to facilitate interactions and transactions between users within this ecosystem, including the listing of camping grounds and the potential facilitation of third-party tie-ups for services like insurance. We do not directly own, sell, or lease RVs, RV Parks, Camps or related products, nor do we provide travel or insurance services ourselves.

The core services provided by the platform include the following:

a.      Marketplace Facilitation & Connection:

(i)     Sellers/Listers (individuals, dealers, manufacturers, or service providers) can register, create detailed profiles, and showcase their Recreational Vehicles (RVs) for sale or rent, along with related travel and tourism, camping services.

(ii)   Buyers/Renters (end customers or businesses) can browse, search, and discover a wide array of RVs, RV Parks, Camps and associated services listed by various sellers/listers. We act as a neutral intermediary, bringing these parties together to explore potential transactions.  

(iii) Responsibility for Disputes: The Platform serves as a neutral intermediary and is not a party to any transactions between users. You expressly acknowledge and agree that we are not responsible for, nor shall we be held liable for, any disputes, claims, losses, injuries, or damages of any kind that may arise between you and other users, including buyers, renters, sellers, and third-party service providers. All such disputes must be resolved directly between the parties involved.

b.      Listing & Content Management Tools:

For our Sellers/Listers, RVBazaar offers a suite of tools to manage their presence and offerings on the platform, including:

(i)     Listing Creation: Comprehensive forms and interfaces to upload detailed information about RVs (specifications, features, availability, pricing, photos, videos).

(ii)   Service Offerings: Ability to list and describe related travel and tourism services (e.g., guided tours, specific rental packages, maintenance services, etc.).

(iii)  Inventory Management: Tools to manage the availability and status of listed RVs and services.

c.       Search, Discovery & Filtering Capabilities:

For Buyers/Renters, the platform provides advanced functionalities to efficiently find what they need:

(i)     Intuitive Search: Robust search engines to find RVs and services based on keywords.

(ii)   Advanced Filtering: Options to refine searches by RV type, location, price range, rental duration, features, amenities, seller ratings, and other relevant criteria.

(iii)  Recommendation Engine (Future/Implied): Potential for features that suggest relevant listings based on user preferences and Browse history.

d.      Secure Transaction Processing & Payment Gateway Integration:

To enable seamless and secure commerce on the platform, RVBazaar.in integrates with reputable payment gateways. Our services in this regard include:

(i)     Payment Processing: Facilitating the collection and disbursement of funds between Buyers/Renters and Sellers/Listers for both one-time purchases and recurring subscriptions.

(ii)   Order Management: Providing tools for users to track the status of their transactions.

(iii) Financial Record Keeping: Maintaining basic records of transactions conducted through the platform.

e.       User Account & Profile Management:

  We provide comprehensive features for users to manage their presence on the platform:

(i)     Account Creation: Simple and secure registration via email/mobile or social media accounts.

(ii)   Profile Management: Tools for users to update personal details, contact information, payment preferences, and other relevant profile data.

(iii) Dashboard Access: Personalized dashboards for both Buyers/Renters and Sellers/Listers to monitor their activities, listings, transactions, and communications.

f.       Communication & Interaction Tools:

The platform offers mechanisms for direct communication between users to facilitate discussions and clarify details before or after a transaction:

(ii)   Messaging System: A secure internal messaging system (e-mail, WhatsApp etc.) for direct communication between interested parties (e.g., Company to Buyer or Seller, Buyer to Seller inquiries).

(iii) Notifications: Email and potentially in-app notifications for important updates, new messages, transaction statuses, and platform announcements.

g.      Review and Rating System:

To foster transparency and trust within the community, RVBazaar.in provides a system for users to:

(i)     Submit Reviews: Rate and provide feedback on RVs, services, and the overall transaction experience with other users.

(ii)   View Ratings: Access aggregated ratings and reviews to make informed decisions about listings and counter-parties.

h.      Analytics and Platform Improvement:

   We continuously analyse the platform usage data to:

(i)     Improve User Experience: Enhance search algorithms, optimize interface design, and streamline user workflows.

(ii)   Identify Trends: Understand market demands and popular listings to inform platform development.

(iii)  Ensure Security: Monitor for suspicious activities and uphold platform integrity.

Important Disclaimer Regarding Services:

    RVBazaar.in is solely a platform provider. We do not own the RVs listed, nor do we directly offer the travel, rental, or sale services themselves. All transactions, agreements, and the quality, safety, legality, or description of the RVs and services offered are the sole responsibility of the individual Sellers/Listers and Buyers/Renters involved. We do not provide professional advice (legal, medical, or financial) and any information on the platform related to such topics is for informational purposes only. Users are advised to conduct their own due diligence and seek professional advice where necessary.

 

4.      Compliance

This Terms of Use is made in accordance with the provisions of the Information and Technology Act, 2000 and the rules therein under along with the amendment from time to time. This Terms of Use is published on the Platform in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of  Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the Terms of Use and practices for access and usage of any functional Website.

 

5.      Registration and Operations

5.1       To fully avail the Services of the Website, registration is required. You are required to create a profile for Yourself by providing the following information which inter alia includes the following details:

When creating an account, you agree to provide accurate, current, and complete information as requested, including but not limited to:

a.  Name

b. Age

c. Address/Location

d. Payment Details

e. Profile Picture

f. Driver's License Number (for renters/drivers)

g. Company Name (for business users)

h. Company Address (for business users)

i. Company Contact Number (for business users)

j. GST Number (for business users in India) 

Users who register with us can avail the Services of the Website. The Website offers the Users an option of signing up through other third-party social networking sites, including but not limited to Gmail, etc. Upon such signup, our servers gain access to information about You from Your social networking account, including but not limited to Your profile, date of birth, name and gender, and all such information is stored in Our system. Users who do not want to register with Us can avail the service as a guest user.

 Information collected about you is subject to our Privacy Policy, which is incorporated in these Terms of Use by reference.  Further, at any time during Your use of this Website, including but not limited to the time of registration, you are solely responsible for protecting the confidentiality of Your username and password, and any activity under the account shall be deemed to have been done by You. In the case that You provide Us with false and/or inaccurate details or We have reason to believe You have done so, we hold the right to permanently suspend Your account.

 

6.      Eligibility

6.1.   You represent and warrant that you are competent and eligible to enter into legally binding agreements and of competent age and that you have the requisite authority to bind yourself/themselves to these Terms of Use as per the Applicable Law. However, if you are a minor using this Website, you may do so with the consent of your legal guardian. All Acts of the minor shall be deemed to be considered as the acts undertaken under the supervision of their legal guardian.

6.2.   You further represent that you will comply with these Terms of Use and all applicable local, state, national, and international laws, rules, and regulations.

6.3.   You shall not use the Website if you are not competent to enter into a contract or are disqualified from doing so by any other Applicable Laws, rule, or regulation, currently in force.

 

7.      Content

7.1.   General: All the Content is generated/provided or based on information provided by the Users or Third Parties, and M/s. Infinno Solution LLP has no control and makes no guarantees regarding the quality, accuracy, integrity, and/or genuineness of such Content or such other information provided on the Platform.

7.2.   The Content on the Platform, including but not limited to text, graphics, logos, and software, is the property of the Company or its content suppliers and is protected by copyright and other intellectual property laws. Content provided by users and third parties is subject to their respective copyrights. You agree not to reproduce, distribute, modify, or create derivative works from any Content on the Platform without the prior written consent of both the copyright owner and the Company. By submitting content, you grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and display such content for the purpose of operating and promoting the Platform.

7.3.   You are solely responsible for the integrity, authenticity, quality, and/or genuineness of the Content provided by you on the Platform and whilst feedback and comments by You can be made via the Website, we bear no liability whatsoever for any feedback or comments made by the other Users or made in respect of any of the Content on the Platform. Further, the Company reserves its right to suspend the account of any User for an indefinite period to be decided at the discretion of the Company or to terminate the account of any User who is found to have created or shared or submitted any Content or part thereof that is found to be untrue/ inaccurate/ misleading/ offensive/ vulgar. You shall be solely responsible for making good any financial or legal losses incurred through the creation/ sharing/ submission of Content or part thereof that is deemed to be untrue/ inaccurate/ misleading/ offensive/ vulgar.

7.4.   You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the Content on the Platform. You shall not copy, adapt, and modify any Content without written permission from the Company.

 

8.      Prohibited Use:

You agree not to use the Service:

a. In any way that violates any applicable national or international law or regulation.

b. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way. c. To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

d. To impersonate or attempt to impersonate Infinno Solution LLP, an Infinno Solution LLP employee, another user, or any other person or entity.

e. To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Infinno Solution LLP or users of the Service or expose them to liability.

 

9.      Indemnity:

You agree to indemnify, defend and hold harmless the Company, and its respective directors, officers, employees, and agents (hereinafter collectively referred to as "Parties"), from and against any losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant, or agreement made or obligation to be performed according to these Terms of Use. Further, you agree to hold the Company harmless against any claims made by any Third Party due to/ or arising out of, or in connection with:

a)      Your use of the Website;

b)      Your violation of these Terms of Use;

c)      Your violation of any rights of another Parties, Users, and/or Third-Party;

d)     Your alleged improper conduct according to these Terms of Use; and

e)      Your conduct in connection with the Website.

You agree to fully cooperate in indemnifying the Company at your own expense. You also agree not to settle with any party without the consent of the Company.

In no event shall we be liable to compensate you or any Third Party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data, or profits, whether or not foreseeable, and whether or not you had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence, or other tortuous action, or any other claim arising out of or in connection with your use of, or access, or availing Services from or materials contained therein on the Website.

 

Damage to Vehicles and Property: You acknowledge and agree that the Company is a neutral platform and is not responsible for any physical damage, loss, or theft of any vehicles, camping equipment, properties, or any other items listed on the Platform. Any claims or disputes arising from such damages shall be resolved directly between the User(s) involved. You agree to indemnify, defend, and hold harmless the Company from any and all claims, damages, or liabilities arising out of or in connection with such damage to vehicles or properties.

 

10.  Limitation of Liability

10.1.                    We are not responsible for any consequences arising out of the following events:

10.1.1.  if the Website is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure;

10.1.2.  if you have fed incorrect information or data or for any deletion of data;

10.1.3.  if there is an undue delay or inability to communicate through email;

10.1.4.  if there is any deficiency or defect in the Services managed by the Company; and

10.1.5.  if there is a failure in the functioning of any other Service provided by the Company.

10.2.                    The Website accepts no liability for any errors or omissions, on behalf of itself, or for any damage caused to you, your belongings, or any Third-Party, resulting from the use or misuse of the Platform or any Service provided of by the Company through the Platform. The Service and any Content or material displayed of the Services are provided without any guarantees, conditions, or warranties as to its accuracy, suitability, completeness, or reliability. We will not be liable to you for the unavailability or failure of the Platform.

10.3.                    You are to comply with all Applicable Laws upon you or on your activities, and with all applicable policies, which are hereby incorporated into this Terms of Use by reference.

10.4.                    The Platform expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Website and which is incurred by you in connection with the Website, including loss of profits; and any loss or damage incurred by you as a result of your breach of these Terms of Use.

10.5.                    To the fullest extent permitted by law, we shall not be liable to You or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Website.

11.  Term

11.1.                    These Terms of Use shall continue to form a valid and binding agreement between us and shall continue to be in full force and effect until you continue to access and use the Website.

11.2.                    You may terminate your use of the Website at any time, as per the process specified under this Terms of Use.

11.3.                    We may terminate these Terms of Use with you and close your account at any time without notice and/or suspend or terminate Your access to the Website at any time and for any reason if any discrepancy or legal issue arises.

11.4.                    Such suspension or termination shall not limit our right to take any other action against you that we consider appropriate.

11.5.                    It is also hereby declared that we may discontinue the Services on the Website without any prior notice.

 

12.  Termination

12.1.                    We reserve the right, in its sole discretion, to unilaterally terminate Your access to the Website, or any portion thereof, at any time, without notice or cause.

12.2.                    We also reserve the absolute right to deny you access to any or all parts of our Website without any prior notice or explanation, in order to protect the interests of the Platform and/or its users.

12.3.                    We reserve the right to limit, deny or create different access to the Website and its features concerning different Users, or to change any of the features or introduce new features without prior notice.

12.4.                    You shall continue to be bound by these Terms of use, and it is expressly agreed to by You that You shall not have the right to terminate these Terms of Use till the expiry of the same.

13.  Communication

By using this Website and providing your identity and contact information to the Company through the Website, you agree and consent to receive e-mails, messages or SMS from us and/or any of its representatives at any time.

You can report to “support@rvbazaar.in” if you find any discrepancy with regard to Website or Content-related information and we will take necessary action after an investigation.  The response with resolution (if any issues found) shall be dependent on the time is taken for investigation.

You expressly agree that notwithstanding anything contained hereinabove, it may be contacted by us relating to any Services availed by you on the Website or anything pursuant thereto and you agree to indemnify us from any harassment claims. It is expressly agreed to by us that any information shared by us shall be governed by the Privacy Policy.

14.  User obligations and formal undertakings as to conduct

You agree and acknowledges that you are a restricted user of this Platform and you:

14.1.                    agree to provide genuine credentials during the process whenever required on the Website. You shall not use a fictitious identity. We are not liable if you have provided incorrect information;

14.2.                    agree to ensure the Name, Email address, Phone Number, and any such other information that may be provided and is valid at all times and shall keep your information accurate and up-to-date;

14.3.                    You agree that you are solely responsible for maintaining the confidentiality of your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason;

14.4.                    understand and acknowledge that the data submitted is manually entered into the database of the Platform. You also acknowledge the fact that data so entered into the database is for easy and ready reference for you, and to streamline the Services through the Website;

14.5.                    authorize the Platform to use, store, or otherwise process certain personal information and all published Content, responses, locations, User comments, reviews, and ratings for personalization of Services, marketing, and promotional purposes, and for optimization of User-related options and Services;

14.6.                    understand and agree that, to the fullest extent permissible by law, the Platform or any of their affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of the Platform or this Terms of Use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages;

14.7.                    are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Platform. Any such use/limited use of the Platform will only be allowed with the prior express written permission;

14.8.                    agree not to access (or attempt to access) the Platform and/or the materials or Services by any means other than through the interface provided by the Platform. The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or its Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, materials or any Content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Platform will lead to suspension or termination of your access to the Platform. We disclaim any liabilities arising concerning such offensive Content on the Platform; and

14.9.                    expressly agree and acknowledge that the Content generated by the Users and displayed on the Platform is not owned by the Company and that we are in no way responsible for the Content of the same. You may, however, report any offensive or objectionable content, which we may then remove from the Platform, at our sole discretion.

 

 

You further undertake not to:

14.10.                engage in any activity that interferes with or disrupts access to the Platform or the Services provided therein (or the servers and networks which are connected to the Platform);

14.11.                impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity;

14.12.                probe, scan, or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform. The User may not reverse look-up, trace, or seek to trace any information relating to any other User of, or visitor to the Platform, or any other viewer of the Platform, including any User account maintained on the Platform not operated/managed by the User, or exploit the Platform or information made available or offered by or through the Platform, in any manner;

14.13.                disrupt or interfere with the security of, or otherwise cause harm to the Platform, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Platform or any affiliated or linked Platform;

14.14.                use the Platform or any material or Content therein for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Platform or any other Third-Party(ies);

14.15.                violate any code of conduct or guideline which may apply for or to any particular Service and Products offered through the Platform;

14.16.                violate any applicable laws, rules, or regulations currently in force within or outside India;

14.17.                violate any portion of these Terms of Use or the Privacy Policy, including but not limited to any applicable additional terms and conditions of the Platform contained herein or elsewhere, whether made by amendment, modification, or otherwise;

14.18.                commit any act that causes the Company to lose (in whole or in part) the Services of its Internet Establishment ("ISP") or in any manner disrupts the Services of any other supplier/service provider of the Platform;

14.19.                you hereby expressly authorize the Company to disclose any and all information relating to you in our possession to law enforcement or other government officials, as we may in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. You further understand that the Platform might be directed to disclose any information (including the identity of persons providing information or materials on the Platform) as necessary to satisfy any judicial order, Applicable Law, regulation or valid governmental request;

14.20.                by indicating your acceptance to use any Services offered through the Platform, you are obligated to complete such transactions. To ensure security, transparency, and traceability, we strongly encourage the use of the platform's integrated payment gateway for all transactions and discourage cash payments. You shall be prohibited from indicating your acceptance to avail Services where the transactions have remained incomplete;

14.21.                you agree to use the Services provided by the Company, our affiliates, consultants and contracted companies, for lawful purposes only;

14.22.                you agree to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by you at any point in time. If upon Confirmation such details are found to be false, not to be true (wholly or partly), we shall in our sole discretion reject the order and debar you from using the Platform without prior intimation whatsoever;

14.23.                you agree not to post any material on the Platform that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful, or advertising any goods or services. More specifically, you agree not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:

14.23.1.                      belongs to another person and to which you have no right to;

14.23.2.                      is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

14.23.3.                      is in any way harmful to minors;

14.23.4.                      infringes any patent, trademark, copyright or other proprietary rights;

14.23.5.                      violates any Applicable Law for the time being in force;

14.23.6.                      deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing;

14.23.7.                      abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;

14.23.8.                      impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;

14.23.9.                      publish, post, disseminate, any grossly harmful information, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; and

14.23.10.                  threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

15.  Suspension of User access and activity

Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminate your association with the Platform, and/or refuse to the usage of the Platform, without being required to provide you with notice or cause:

a.                   if you are in breach of any of these Terms of Use, Privacy Policy, or any other applicable policies;

b.                  if you have provided wrong, inaccurate, incomplete or incorrect information; and

c.                   if your actions may cause any harm, damage, or loss (including, but not limited to, financial or reputational harm) to other Users, the Company, or any of our Third-Party providers or partners, at our sole discretion.

 

16.  Intellectual Property Rights

Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, and other distinctive brand features, save according to the provisions of these Terms of Use that shall be available on the Platform. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by either the Platform or such other Third-Party and other distinctive brand features of the Platform are the property of the Platform or the respective copyright or trademark owner. Furthermore, concerning the Platform, we shall be the exclusive owner of all the designs, graphics, and the like, related to the Platform.

You shall not use any of the Intellectual Property displayed on the Platform in any manner that is likely to cause confusion among existing or prospective users of the Platform, or that in any manner disparages or discredits the Platform, to be determined in the sole discretion.

You are aware all Intellectual Property, including but not limited to copyrights, relating to said Services resides with the owners, and that at no point does any such Intellectual Property stand transferred from the aforementioned creators. You are aware that we merely provide the Platform through which you can communicate with other Users and the Platform does not own any of the Intellectual Property relating to the independent Content displayed on the Platform, apart from created graphics and specified Content.

You are further aware that any reproduction or infringement of the Intellectual Property of the aforementioned owners by you will result in legal action being initiated against you by the respective owners of the Intellectual Property so reproduced/infringed upon. It is agreed to by you that the Contents of this section shall survive even after the termination or expiry of these Terms of Use and/or Privacy Policy.

17.  Disclaimer of Warranties and Liabilities

17.1.                    You further agree and undertake that you are accessing the Platform at your sole risk and that you are using the best and prudent judgment before availing of any features on the Platform or accessing/using any information displayed thereon.

17.2.                    You agree that any kind of information, resources, activities, or recommendations obtained/availed from the Platform, written or oral, will not create any warranty and we disclaim all liabilities resulting from these.

17.3.                    We do not guarantee that the features and content contained in the Platform will be uninterrupted or error-free, or that the Platform or its server will be free of viruses or other harmful components, and you hereby expressly accept any associated risks involved with your use of the Platform.

17.4.                    You expressly agree that your obligations related to the payment of commissions for transactions initiated on the Platform, including those completed off-Platform, as well as your obligations regarding confidentiality and non-disclosure, shall survive the termination or expiry of these Terms of Use and/or Privacy Policy. This ensures that any and all financial and non-disclosure obligations incurred while using the Platform remain legally binding, regardless of whether your account is active, suspended, or terminated.

 

18.  FORCE MAJEURE

          We will not be liable for damages for any delay or failure to perform our obligations hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence, due to force majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labor shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.

 

19.  DISPUTE RESOLUTION AND JURISDICTION

19.1.                    These Terms shall be governed and interpreted by and construed in accordance with the substantive laws of India and subject to arbitration provisions below, each party hereby irrevocably and finally submits to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India thereto in respect of any disputes, legal action or proceedings arising out of or in connection with the Terms, interpretation, duties, performance, breach, etc. of these Terms.

19.2.                    Should any Dispute arise out of or in connection with these Terms, the Parties hereto shall first endeavor to settle such Dispute amicably. If the Dispute is not resolved through amicable settlement within fifteen (15) days after commencement of discussions or such longer period as the Parties mutually agree in writing, then either Party may refer the Dispute for resolution by arbitration according to the provisions of the Arbitration and Conciliation Act, 1996 (India) or any statutory amendment or re-enactment thereof, or any statute enacted to replace the same, for the time being in force. The arbitration shall be conducted by a sole arbitrator appointed by mutual consent of the parties. The seat and venue of arbitration shall be in Bengaluru, Karnataka, India, and the language of the proceedings shall be English.

19.3.                    The Award rendered in any arbitration commenced hereunder shall be final and conclusive, and judgment thereon may be entered in any court having jurisdiction for its enforcement. The Parties undertake to implement the arbitration award. In addition, the Parties agree that no Party shall have any right to commence or maintain a suit or legal proceeding concerning a Dispute hereunder (other than for preventive or interlocutory relief pending completion of the arbitration proceedings under these Terms) until the Dispute has been determined in accordance with the arbitration procedure provided for herein and then only for the enforcement of the award rendered in such arbitration. When any Dispute is under arbitration, except for the matters under dispute, the Parties shall continue to exercise their remaining respective rights and fulfil their remaining respective obligations under these Terms.

19.4.                    You expressly agree and acknowledge that the company, M/s. Infinno Solution LLP, is a limited liability partnership (LLP) and a separate legal entity. Your engagement with and use of the Platform is solely with the company itself. You agree that you shall not, under any circumstances, make any claims, file any lawsuits, or seek any damages against the individual partners, directors, employees, or shareholders of the company. All legal claims and actions must be directed exclusively against M/s. Infinno Solution LLP as a legal entity, and not against any individual associated with it. This clause is intended to protect the personal assets of the company's individuals and ensure that all disputes are handled at the corporate level.

 

20.  MISCELLANEOUS PROVISIONS

20.1.                    Entire Agreement: These Terms of Use, read with the Privacy Policy and Disclaimer form the complete and final contract between us with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written, or otherwise) relating thereto.

20.2.                    Waiver: The failure at any time to require the performance of any provision of these Terms of Use shall in no manner affect our right at a later time to enforce the same. No waiver by us of any breach of these Terms of Use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms of Use.

20.3.                    Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal, or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms of Use shall in no way be affected or impaired thereby, and each such provision/clause of these Terms of Use shall be valid and enforceable to the fullest extent permitted by Applicable Law. In such case, these Terms of Use shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.

20.4.                    Contact Us: If you have any questions about these Terms of Use, the practices of the Website, or your experience, you can contact us by emailing us at infinnosol@gmail.com or by writing to us at: infinnosol@gmail.com

 

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      Disclaimer Policy

Last Updated: [12th August 2025]

Your access to and use of the RVBazaar.in website and any associated mobile applications (the "Service") is conditioned upon your acceptance of and compliance with these Disclaimers. By accessing or using the Service, you acknowledge and agree to these Disclaimers.

Legal Disclaimer

    RVBazaar is an online marketplace platform operated by M/s. Infinno Solution LLP. We function solely as an intermediary and facilitator, connecting users for the purpose of buying, selling, and renting Recreational Vehicles (RVs), RV Parks, Camping Grounds, Camping equipment, and related travel/tourism services.

  1. No Direct Provision of Goods or Services: We do not own, sell, rent, lease, inspect, or maintain the RVs listed on the Platform. We do not directly provide any travel, tour, or related services. All transactions, agreements, and services are entered into directly between the Buyer/Renter and the Seller/Lister. RVBazaar.in is not a party to these direct user-to-user contracts.
  2. Information Purpose Only: Any information, content, or materials provided on the Service, including but not limited to articles, guides, tips, or discussions regarding RV maintenance, travel destinations, legal requirements (e.g., related to MVA, RTO), financial advice, or safety guidelines, are for general informational purposes only. They are not intended to constitute, and should not be relied upon as, legal, medical, financial, or professional advice of any kind.
  3. No Endorsement or Warranty: While we strive to maintain a reputable platform, RVBazaar.in does not endorse, guarantee, or warrant the accuracy, completeness, reliability, quality, safety, legality, or fitness for a particular purpose of any RV, service, content, or information listed or provided by third-party users or linked third-party websites. Any reliance you place on such information or listings is strictly at your own risk.
  4. Compliance with Laws: Users of RVBazaar.in are solely responsible for ensuring their compliance with all applicable local, state, national, and international laws, rules, and regulations related to the ownership, sale, rental, use, insurance, and operation of RVs, as well as any travel or tourism activities. This includes, but is not limited to, the Motor Vehicle Act (MVA), Regional Transport Office (RTO) regulations, taxation laws, and consumer protection laws in their respective jurisdictions.

 

General Disclaimer

 

The RVBazaar Service is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

  1. No Guarantees: Infinno Solution LLP does not warrant that:

(i)     The Service will function uninterrupted, securely, or be available at any particular time or location.

(ii)   Any errors or defects will be corrected.

(iii) The Service is free of viruses or other harmful components.

(iv) The results of using the Service will meet your requirements or expectations.

  1. Accuracy of Information: We do not guarantee the accuracy, completeness, or usefulness of any information presented on the Service. This includes, but is not limited to, product descriptions, pricing, availability, user reviews, or any other content uploaded or linked by users or third parties.
  2. Technology Limitations: While we employ reasonable measures to ensure platform stability and security, we acknowledge that online platforms can experience technical issues, data loss, or security breaches, for which we cannot be held responsible beyond our direct control and legal obligations.

    Risk Disclaimer

By using the RVBazaar Service, you expressly understand and agree that you are assuming all risks associated with your use of the Platform and any transactions conducted through it.

  1. Inherent Risks in RV Transactions: Buying, selling, or renting RVs, RV Parks, Camping grounds, Camping equipment or other associated products and services carries inherent risks. These risks include, but are not limited to:

(i)     Condition of RVs: RVs, particularly used ones, may have latent defects, mechanical issues, or undisclosed damage.

(ii)   Condition of RV Parks / Camping Grounds: RV Parks Camping Grounds, particularly used ones, may have latent defects, security issues, mechanical issues, or undisclosed damage.

(iii) Financial Risks: Risks associated with payments, non-payment, fraud, or misrepresentation by either party in a transaction.

(iv) Legal Risks: Potential for disputes, breach of contract, or non-compliance with legal requirements.

(v)   Operational Risks: Issues related to vehicle breakdowns, accidents, or unforeseen circumstances during travel or rental periods.

  1. Travel and Activity Risks: RV travel and associated activities inherently involve risks, including but not limited to road hazards, unpredictable weather conditions, personal injury, property damage, and loss.
  2. Third-Party Interactions: You bear full responsibility for your interactions with other users on the platform. RVBazaar has no control over, and is not responsible for, the conduct of users or third parties, online or offline.
  3. Information Reliability: Any reliance on information obtained from the Service, including user reviews or content, is at your sole risk. We encourage users to verify all critical information independently before making any decisions or entering into any agreements.

 

        Personal Responsibility Disclaimer

Your use of the RVBazaar Service is entirely at your own discretion and risk. You are solely responsible for your actions, decisions, and outcomes resulting from your use of the Platform.

  1. Due Diligence: It is your personal responsibility to conduct thorough due diligence before engaging in any transaction or interaction on RVBazaar.in. This includes:

(i)     Verifying Listings: Independently verifying the accuracy and completeness of RV listings, including condition, specifications, and ownership details.

(ii)   Background Checks: Conducting appropriate background checks on other users where necessary and legally permissible.

(iii) Legal & Financial Counsel: Seeking independent legal, financial, and professional advice relevant to your specific circumstances before making any commitments or transactions.

  1. Compliance: You are responsible for ensuring your own compliance with all applicable laws, regulations, and contractual obligations when using the Service and engaging in transactions. This includes securing appropriate insurance, licenses, and permits required for RV or RV Parks or Camping grounds ownership, rental, or travel.
  2. Safety Precautions: You are solely responsible for taking all necessary safety precautions when operating or using an RV or RV Parks or Camping grounds, and when participating in any travel or tourism activities arranged through the Platform.
  3. Content Liability: You are fully responsible for any content you upload, post, or share on the Service, and for any consequences arising from such content.

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                    LEGAL COMPLIANCE POLICY

This section outlines crucial compliance aspects pertaining to the website (platform).

        General Legal Compliance

1.      Jurisdiction & Governing Law: Clearly state that the Terms of Service are governed by the laws of India, and specifically by the laws of India, where your company is registered/operates. Any disputes will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

 

2.      Consumer Protection: State compliance with the Consumer Protection Act, 2019, and its relevant rules. Emphasize fair trade practices, transparency, and consumer grievance redressal mechanisms.

 

3.      Information Technology Act, 2000: Reference compliance with this act and its rules, especially concerning data privacy (Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011), electronic contracts, and cyber security.

 

4.      Grievance Redressal Mechanism: Mandate a clear process for users to lodge complaints or grievances, including contact details of a designated Grievance Officer, and a commitment to address them within a specified timeframe (e.g., 30 days as per IT Act rules for certain intermediaries).

 

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                                            Motor Vehicle Act (MVA) & RTO Compliance

1.      Adherence to MVA, 1988 & Central Motor Vehicle Rules, 1989:

a.       RV Rentals: Explicitly state that all RV rentals are subject to the provisions of the MVA, 1988, and Central Motor Vehicle Rules, 1989.

b.      Driver Requirements: Specify legal requirements for renters/drivers (e.g., valid Indian driving license for the class of vehicle, minimum age, no history of major traffic violations). Clearly state that it is the renter's responsibility to ensure they meet these requirements.

c.       Vehicle Documents: Assure users that all RVs provided for rental or sale will have valid registration, fitness certificate, pollution under control (PUC) certificate, and comprehensive insurance as per MVA norms.

d.      Permits & Taxes: Clarify responsibilities for inter-state permits, road taxes, and toll charges. For rentals, state whether these are included or borne by the renter. For sales, explain the transfer of ownership process and associated taxes/fees.

e.       Traffic Violations & Penalties: State that renters are solely responsible for any traffic violations, fines, or penalties incurred during the rental period.

 

2.      RTO Services Facilitation Disclaimer:

a.       Clearly state that M/s. Infinno Solution LLP acts as a facilitator for RTO-related services and does not directly issue licenses, registrations, or permits.

    1. Emphasize that the successful completion of RTO services depends on the accuracy and completeness of documents provided by the customer and the final discretion of the RTO authorities.
    2. Disclaim responsibility for delays caused by RTO processes, system issues, or government policy changes.
    3. Vehicle Roadworthiness: For RV sales and rentals, include a clause about the vehicles being roadworthy and complying with safety standards as prescribed by the MVA at the time of handover.
    4. Modifications: Prohibit unauthorized modifications to rented RVs.

 

3.      Travel & Tourism Compliance:

a.       Third-Party Providers:

(i)     Clearly state that many travel packages, accommodations, and activities are provided by third-party operators (e.g., hotels, tour companies, local guides).

(ii)   Disclaim liability for the acts, omissions, or negligence of these third-party providers. Your role is primarily as an intermediary.

(iii) Advise users to review the terms and conditions of these third-party providers as well.

b.      Pricing Transparency: Ensure all pricing (for RVs, rentals, RTO services, travel packages) is transparent, including taxes, hidden charges, and any additional fees. Clearly state what is included and what is excluded.

c.       Booking Confirmations: Outline the process for booking confirmations, vouchers, and essential travel documents.

d.      Travel Insurance: Strongly recommend or, if applicable, mandate travel insurance for RV trips and travel packages, and state that it is the customer's responsibility to procure adequate coverage.

e.       Health & Safety: Advise users to adhere to local health and safety guidelines, especially regarding driving conditions, road safety, and any specific requirements related to RV usage or remote travel in India.

f.       Advisory for Remote/Specific Areas: If you offer tours to sensitive or remote regions, include advisories regarding local customs, environmental regulations, and potential risks.

 

4.      Data Privacy and Security Compliance:

 

a.       Privacy Policy: Mandate a separate, comprehensive Privacy Policy that adheres to the IT Act, 2000, and its rules. This policy should detail:

(i)     What data is collected (personal, sensitive personal data).

(ii)   How data is collected.

(iii)  Purpose of data collection.

(iv)  How data is stored and secured (reasonable security practices).

(v)   How data is used and shared (e.g., with RTO, third-party travel partners).

(vi)  User rights regarding their data (access, correction, deletion).

(vii)           Use of cookies and tracking technologies.

b.      Payment Security: Assure users that payment transactions are processed through secure, encrypted payment gateways that comply with industry standards (e.g., PCI DSS). Disclaim storage of sensitive financial information on your servers.

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     Website Usage & Content Compliance

a.       Intellectual Property: Clearly state ownership of all content on the website (text, images, logos, software) and prohibit unauthorized use.

b.      User Conduct: Set clear guidelines for user conduct, prohibiting illegal activities, harassment, spam, or any activity that could harm the website or other users.

c.       Accuracy of Information: While you strive for accuracy, include a disclaimer that information on the website (e.g., vehicle specifications, tour itineraries) may contain errors or omissions and should be verified.

d.      Links to Third-Party Websites: Disclaim responsibility for the content or privacy practices of external websites linked from your site.